Customer Service

The Macallan Online Shop is available only to private individuals who are over the legal drinking age in their country of residence.

Goods will be supplied by...

The Macallan,
c/o The Edrington Group,
2500 Great Western Road,
Glasgow, Scotland,
G15 6RWY.

Orders will normally be fulfilled within 14 days of receipt. On completing your order you should receive by email a receipt of your order and quoting your order reference number. This receipt and order reference number should be retained for future reference. Regrettably it is not possible for us to send whisky outside the UK. There may also be restrictions on purchasing other products through our Online Shop.

Email enquiries can be made through our contact form or direct to shop@themacallan.com.