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Delivery Information for Hong Kong

Last Updated 25 November 2019

Delivery terms:

We only arrange delivery for the order in Hong Kong except outlying Islands and restricted area such as Lo Wu (and such other places as may be determined by us at our sole discretion), from Monday to Saturday (exclude Sunday and public holiday) between the 9am and 8pm. For total purchase value at HK$1,000.00 or above, your order will be shipped for free, expected delivery timing will be confirmed by appointed delivery service provider notification, any purchase below the said amount, there’s a delivery surcharge of HK$100 per order.

Unless otherwise specified, we will use all reasonable commercial endeavors to deliver product(s) ordered within 7 working days after order confirmation e-mail is sent to you. Our appointed delivery service provider will also call you before the delivery.

Once we receive order, we will review the shipping address and reserve the right to charge additional $100 delivery service cost which determined by us at our sole discretion. All additional charges are the responsibility of the recipient.

If you have any enquiry, please contact our customer service at hotline: (852) 2831 7238/ (852) 2831 7229 from Monday to Friday, 9am to 6pm (exclude Saturday, Sunday and public holiday) or by email: [email protected].

If you have any enquiry for your product delivery status, please contact the delivery service provider at (852) 2829 2222 from Monday to Friday, 9am to 7pm (exclude Saturday, Sunday and public holiday).

Shipping Zone

The applicable shipping states and territories as below:

Delivery Areas for Edrington Hong Kong (Region: Kowloon)

COVERED

Amoy Gardens, Austin Mtr Station, Beacon Hill, Block Z Poly University, Broadcast Drive, Cha Kwo Ling, Cheung Sha Wan, Choi Hung, Choi Wan, City University, Cornwall Street, Diamond Hill, East Tsim Sha Tsui, Elements Westkowloon,

Hong Kong Baptist University, Ho Man Tin, Hung Hom, Hung Hom Industrial Area, Jordan, Kai Ching Estate, Kowloon Bay Industrial Area, Kowloon Tong Mtr Station, Kowloon Bay, Kowloon City, Kwun Tong Industrial Area, Kwun Tong Town Centre, Lai Chi Kok, Lam Tin, Lion Rock, Lok Fu, Lower Ngau Tau Kok, Ma Tau Wai, Mei Foo, Mongkok, Nam Cheong, Ngau Tau Kok, North Of Boundary Street, Parc Oasis, Poly University, Po Tat Estate, Prince Edward Road (East And West), San Po Kong, Sau Mau Ping, Sham Shui Po, Sha Tin Pass, Shek Kip Mei, Shun Lee, Shun On, Shun Tin, Stone Cutters Island, Tai Kok Tsui, Taklong Estate, Telford Gardens, To Kwa Wan, Tsim Sha Tsui, Tsz Wan Shan, Wang Tau Hom, Waterloo Road, West Of East Rail Line, Wong Tai Sin, Yau Ma Tei, Yau Tong, Yau Yat Chuen

NOT COVERED

N/A

 

Delivery Areas for Edrington Hong Kong (Region: Hong Kong Island)

COVERED

Aberdeen, Admiralty, Ap Lei Chau, Braemar Hill, Causeway Bay, Central, Chai Wan, Chung Hom Kok, Cyberport, Deep Water Bay, Fortress Hill, Happy Valley, Heng Fa Cheun, Hong Kong University, Kennedy Town, Mid-Level, North Point, Pok Fu Lam, Quarry Bay, Repulse Bay, Sai Wan Ho, Sai Ying Pun, Shau Kei Wan, Shek O, Shek Tong Tsui, Sheung Wan, Siu Sai Wan, Stanley, Tai Hang, Taikoo, Tai Tam, The Peak, Tin Hau, Wan Chai, Wong Chuk Hang

NOT COVERED

N/A

 

Delivery Areas for Edrington Hong Kong (Region: New Territories)

COVERED

Chai Wan Kok, Clear Water Bay, Container Terminals, Chingese University Of Hong Kong, Fanling, Fanling Centre, Fo Tan, Fu Tei Tuen Mun, Ha Tsuen Yuen Long, Hang Hau, Hong Kong University Of Science And Technology, Ho Sheung Heung, Ho Tin Tuen Mun, Hong Lok Yuen, Hung Shui Kiu, Kam Shan, Kam Tin Yuen Long, Kau To Shan, Kei Ling Ha Lo Wai Sai Kung, Ki Lun Tsuen Yuen Long, Kwai Chung, Kwai Chung Industrial Area, Kwai Fong, Kwai Hing, Kwan Tei Fanling, Kwu Tung, Lai King, Lam Tei Tuen Mun, Lam Tsuen Tai Po, Lam Tsuen Yeung Long, Lau Fau Shan, Lo Wai Tsuen Wan, Lok Ma Chau Non-Restricted, Lung Kwu Tan, Ma Liu Shui, Ma On Shan, Pat Heung Yuen Long, Pat Sin Leng, Ping Che, Ping Shan Yuen Long, Po Lam, Sai Keng Tsuen Sai Sha Road, Sai Kung, Sam Shing Tuen Mun, San Hui Tuen Mun, San Tin Yuen Long, Science Park, Sha Tin, Sha Tsu Kok Nono-Restricted, Sha Tin Central, Sham Tseng, Shan King Tuen Mun, Shek Kong Yuen Longshek Mun, Sheung Shui, Sheung Shui Centre, Shuen Wan Tai Po, Siu Hong Tuen Mun, Siu Lam Tuen Mun, Siu Lek Yuen, So Kwun Wat, Tai Hing Tuen Mun, Tai Lam, Tai Lam Chung, Tai Mo Shan, Tai Po, Tai Po Centre, Tai Po Industrial, Tai Po Kau, Tai Tong Yuen Long, Tai Wai, Tai Wo, Tai Wo Hau, Tam Mei Yuen Long, Tin Shui Wai, Ting Kau, Ting Kok Tai Po, Tiu Keng Leng, Tseung Kwan O, Tsing Lung Tau, Tsing Yi, Tsuen Wan, Tuen Mun, Tuen Mun Ferry Pier, Tuen Mun Gold Coast, Tuen Mun Town Centre, Wu Kai Sha, Yuen Long, Yuen Long Industrial Area

NOT COVERED

Lo Wu, Mai Po, Man Kam To, Ta Kwu Ling

 

Delivery Areas for Edrington Hong Kong (Region: New Outlying Island)

COVERED

Chek Lap Kok Airport, Discovery Bay, Disneyland, Ma Wan, Sunny Bay, Tung Chung

NOT COVERED

Cheung Chau, Crooked Island (Kat O), Grass Island, Lamma Island, Mui Wo, Peng Chau, Po Tai, Tai O, Tung Lung Chau, Tung Ping Chau