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My Account

Account Verification

How do I verify my account?

A verification email will have been sent to the email address that you used to sign up to your account.


How do I reset my password?

To reset your password, please navigate to the ‘Your Details’ area of your account dashboard and select change password. If you have forgotten your password, you should select the 'forgot your password?' link on the sign in screen.

Having trouble setting a password?

If you are having trouble setting a password, please ensure that your password meets our password policy.

Passwords must be:

  • 8 characters or more
  • Contain upper and lowercase letters, numbers
  • Contain one of the following symbols ! $ % & *

For security purposes, please also refrain from including your name or email in your password.

Signing Up

How do I sign up for an Account with The Macallan?

You can sign up for an account by clicking the My Account icon in the navigation bar.

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