Plan Your Visit
Plan Your Visit
Visit us on The Macallan Estate in Speyside, Scotland.
We look forward to welcoming you to the home of The Macallan.
Learn everything you need to know to get the best out of your visit to The Macallan Estate, including our full opening hours, how to get here, practical tips and what you can experience while you are here.
Opening Hours
We are open for pre-booked experiences Thursday to Sunday until 31st May 2023. The website is updated monthly to show latest availability. All experiences must be booked prior to arrival.
Private Events
Where to find Us
We are located at:
The Macallan Distillery Experience, The Macallan Distillers Ltd, Easter Elchies, Craigellachie, AB38 9RX, Scotland.
The Macallan Estate is found just outside of the village of Craigellachie, close to Aberlour.
Getting Here
While you can use a taxi service, it is recommended to rent a car when visiting, providing both flexibility and freedom to enjoy the area. Please note, it is not safe to walk to The Macallan Distillery, as there are no pedestrian paths along the busy roads that the entrance sits on.
Both Aberdeen and Inverness have international airports. If you are flying into Aberdeen it is approximately 1 hour 20 minutes to drive to the Distillery from the airport. From Inverness Airport the drive is approximately 1 hour to the Distillery.
FAQS
Frequently Asked Questions
Frequent Questions
General Experience Information
From Saturday, 28th January 2023, all guests visiting The Macallan Estate will be by appointment only. This extends across all experiences and Elchies Brasserie, as well as The Macallan Boutique and The Macallan Bar. This will enable us to ensure we can provide the best experiences for all our guests.
Please see our full FAQs for more details.
Q: Should I book an experience in advance?
A: We are only able to accept bookings in advance. We ask for 24 hour notice for all our experiences. Book online via "Book Your Experience", by email: [email protected] and by telephone +44 (0)1340 318 000.
Q: How far in advance do I need to book?
A: We are currently taking bookings for experiences up to the 30th April 2023.
Q: Can I buy a gift voucher for The Macallan experiences?
A: Currently we do not offer gift vouchers for our distillery experiences. However a range of whiskies and accessories are available to buy from The Macallan Online Boutique. When purchasing from The Macallan Online Boutique you can also add a gift message to be included with your order. Your message will be printed on a card featuring Easter Elchies House on The Macallan Estate in Speyside, Scotland.
Q: What can be done for people who are driving?
A: We have driver's bottles available for them to take their dram away.
Please see our full FAQs for more details
Restrictions
Q: Are children permitted on the Experience?
A: The Macallan Distillery is not suitable for children. Guests must be over the age of 18 years old to participate in our experiences. The Macallan Bar and the first floor is open to guests over the age of 18 only – we operate a Challenge 25 policy, please remember to bring ID.
Q: Are guests allowed to take photographs?
A: Yes, with some exceptions. Your Host will explain to guests about a couple of restrictions that are in place within production.
Practical Tips
Q: What should I wear on the experience?
A: The experiences take place on The Macallan Estate, and as you will enter the production area, we suggest wearing comfortable, layered clothing due to the warmth of our curiously small stills. Sensible footwear is also advised.
Accessibility
Q: Is there disabled access?
A: Our Distillery Experience is fully DDA compliant. Please call a member of our team on +44 (0)1340 318 000 or email [email protected] for further information or to advise of access requirements.
Q: Can I bring my dog to The Macallan Estate?
A: Only assistance dogs are permitted on The Macallan Estate and we ask that you bring relevant documentation with you for example Assistance Dogs UK branded ID book. Where possible, we ask that you inform us in advance if you are bringing an assistance dog onto The Macallan Estate. You can contact us on +44 (0)1340 318 000 or email [email protected] to inform us. If you are participating in The Macallan Discovery or Mastery Experience, the flooring within the production area is grated which assistance dogs may find uncomfortable. The Macallan Hosts will be available to assist guests should assistance dogs find the grating unpleasant and be unable to walk across it.
Contact Us
If you have questions, please reach out using our contact form or call us at: +44 (0)1340 318 000.
