General Experience Information
From Saturday, 28th January 2023, all guests visiting The Macallan Estate will be by appointment only. This extends across all experiences and Elchies Brasserie, as well as The Macallan Boutique and The Macallan Bar. This will enable us to ensure we can provide the best experiences for all our guests.
Please see our full FAQs for more details.
Q: Should I book an experience in advance?
A: We are only able to accept bookings in advance. We ask for 24 hour notice for all our experiences. Book online via "Book Your Experience", by email: [email protected] and by telephone +44 (0)1340 318 000.
Q: How far in advance do I need to book?
A: We are currently taking bookings for experiences up to the 30th April 2023.
Q: Can I buy a gift voucher for The Macallan experiences?
A: Currently we do not offer gift vouchers for our distillery experiences. However a range of whiskies and accessories are available to buy from The Macallan Online Boutique. When purchasing from The Macallan Online Boutique you can also add a gift message to be included with your order. Your message will be printed on a card featuring Easter Elchies House on The Macallan Estate in Speyside, Scotland.
Q: What can be done for people who are driving?
A: We have driver's bottles available for them to take their dram away.
Please see our full FAQs for more details