General Experience Information
Q: Should I book an experience in advance?
A: We are only able to accept bookings in advance. Bookings can be made up to 17:00 UK time the day prior to arrival. we are currently taking bookings for experiences up to the 18th of December 2022, Online via "Book Your Experience", by email: [email protected] and via telephone +44 (0)1340 318 000.
Q: How far in advance do I need to book?
A: we are currently taking bookings for experiences up to the 18th of December 2022.
Q: Can I buy a gift voucher for The Macallan experiences?
A: Currently we do not offer gift vouchers for our distillery experiences. However a range of whiskies and accessories are available to buy from The Macallan Online Boutique. When purchasing from The Macallan Online Boutique you can also add a gift message to be included with your order. Your message will be printed on a card featuring Easter Elchies House on The Macallan Estate in Speyside, Scotland.
Q: Can I visit The Macallan during the festive period?
A: We will be closed from 19th December
Q: What can be done for people who are driving?
A: We have driver's bottles available for them to take their dram away.
Please see our full FAQs for more details