Explore
Plan Your Visit
Visit us on The Macallan Estate in Speyside, Scotland.
We look forward to welcoming you to the home of The Macallan.
Learn everything you need to know to get the best out of your visit to The Macallan Estate, including our full opening hours, how to get here, practical tips and what you can experience while you are here.
The Estate
Opening Hours
The Macallan Estate is open on Saturdays and Sundays to the general public. Our gates open at 09:30, and The Macallan Distillery Experience doors open at 09:45.
From 6th May to 1st July 2022, The Macallan Estate will be open on a pre-booked basis on Fridays, then open both Thursdays and Fridays from 30th June until 28th October 2022.
Please note that access is with bookings only from Monday to Friday and we are unable to accommodate walk-ins.
We highly recommend that you book in advance for all experiences.
Private Events
The Macallan Distillery Experience offers private events Monday-Friday. To enquire or book, please contact events[email protected]
Location
Where to find Us
We are located at:
The Macallan Distillery Experience, The Macallan Distillers Ltd, Easter Elchies, Craigellachie, AB38 9RX, Scotland.
The Macallan Estate is found just outside of the town of Craigellachie, close to Aberlour.
Getting Here
While you can use a taxi service, it is recommended to rent a car when visiting, providing both flexibility and freedom to enjoy the area. Please note, it is not safe to walk to The Macallan Distillery, as there are no pedestrian paths along the busy roads that the entrance sits on.
Both Aberdeen and Inverness have international airports. If you are flying into Aberdeen it is approximately 1 hour 20 minutes to drive to the Distillery from the airport. From Inverness Airport the drive is approximately 1 hour to the Distillery.
FAQS
Commonly asked Questions
Common FAQs
General Experience Information
Q: Should I book an experience in advance?
A: We are only able to accept bookings in advance. Bookings can be made up to 17:00 UK time the day prior to arrival. we are currently taking bookings for experiences up to the 18th of December 2022, Online via "Book Your Experience", by email: [email protected] and via telephone +44 (0)1340 318 000.
Q: How far in advance do I need to book?
A: we are currently taking bookings for experiences up to the 18th of December 2022.
Q: Can I buy a gift voucher for The Macallan experiences?
A: Currently we do not offer gift vouchers for our distillery experiences. However a range of whiskies and accessories are available to buy from The Macallan Online Boutique. When purchasing from The Macallan Online Boutique you can also add a gift message to be included with your order. Your message will be printed on a card featuring Easter Elchies House on The Macallan Estate in Speyside, Scotland.
Q: Can I visit The Macallan during the festive period?
A: We will be closed from 19th of December 2022 and re-open to the public 14th January 2023.
Q: What can be done for people who are driving?
A: We have driver's bottles available for them to take their dram away.
Please see our full FAQs for more details
Restrictions
Q: Are children permitted on the Experience?
A: Guests must be over the age of 18 years old to participate in our experiences. Guests of all ages are permitted in the building, including The Elchies Brasserie and The Macallan Boutique. Those under 18 must be accompanied at all times by a parent or guardian. The Macallan Bar is open to guests over the age of 18 – we operate a Challenge 25 policy, please remember to bring ID.
Q: Are guests allowed to take photographs?
A: Yes, with some exceptions. Your Host will explain to guests about a couple of restrictions that are in place within production.
Practical Tips
Q: What should I wear on the experience?
A: The experiences take place on The Macallan Estate, and as you will enter the production area, we suggest wearing comfortable, layered clothing due to the warmth of our curiously small stills. Sensible footwear is also advised.
Accessibility
Q: Is there disabled access?
A: Our Distillery Experience is fully DDA compliant. Please call a member of our team on +44 (0)1340 318 000 or email [email protected] for further information or to advise of access requirements.
Q: Can I bring my dog to The Macallan Estate?
A: Only assistance dogs are permitted on The Macallan Estate and we ask that you bring relevant documentation with you for example Assistance Dogs UK branded ID book. Where possible, we ask that you inform us in advance if you are bringing an assistance dog onto The Macallan Estate. You can contact us on +44 (0)1340 318 000 or email [email protected] to inform us. If you are participating in The Macallan Discovery or Mastery Experience, the flooring within the production area is grated which assistance dogs may find uncomfortable. The Macallan Hosts will be available to assist guests should assistance dogs find the grating unpleasant and be unable to walk across it.
Contact Us
If you have questions, please reach out using our contact form or call us at: +44 (0)1340 318 000.
