Whether you have a question about our products, feedback on our services, or require specific assistance from The Macallan, we want to make it as easy as possible to get the information and support you are looking for.

To speak to a member of our team please call +1 (212) 352-6006. Please note this is a New York number and standard mobile and landline call rates apply. Our team are based in the UK and are available Monday-Friday 03:00-14:00 EST and Saturday 04:00-10:00 EST.

Alternatively please complete the enquiry form below. We aim to respond to your enquiry within 2 working days.

We are currently able to receive online enquiries in English, Chinese, Spanish, German, Russian, Italian and Vietnamese.