Cirque du Soleil - Frequently Asked QuestionsCirque du Soleil SPIRIT - Frequently Asked QuestionsTHE EXPERIENCEWhat is the story of Cirque du Soleil SPIRIT? Who are Cirque Du Soleil? Why are The Macallan collaborating with Cirque Du Soleil? Can guests under 18 attend the experience?Where can I see the experience? How much are the tickets? What does the ticket price include? Where will the experience take place? When will the experience take place? What is the experience duration? Are there any accessibility considerations I should be aware of? What happens if I show up late for the experience? What is the dress code? Can I smoke at the experience? Where and when do I check in before the experience? Do I need to bring any documentation to the experience to allow entry? Is photography or filming allowed during experience? Should I have dinner before the experience? Can I bring my own food? Are there any drinks included within the experience? What if I purchased a ticket but I don’t drink alcohol? Is there access to a toilet during the experience? I am attending the experience as part of a larger group, will we be able to sit together? Can we get access to The Macallan Distillery before and after the performance? Will there be an opportunity to shop in The Macallan Boutique? Will there be any exclusive The Macallan products available to purchase during the experience? I can’t make any of the experience dates, will there be an opportunity to see the experience in the future? LOCAL ACCOMMODATION AND TRANSPORT Is local accommodation available? Hotel AccomodationHow do I book local accommodation? I am staying at one of the above listed hotels, are return transfers to The Macallan Estate provided? I am not staying at one of the above listed hotels, are return transfers to The Macallan Estate provided? Do I need to book return transport from the experience? How do I know that transport is confirmed and my pickup time? What do I do if I miss my transportation time? What time will I be taken home after the experience? How can I get to the Distillery by public transport? What's the nearest train station to the distillery? Can I drive to the experience and park at The Macallan Estate? TICKET AVAILABILITYHow can I purchase experience tickets? How many tickets can I purchase? What is the cancellation and refunds policy? Is my ticket transferable? DiscoverThe Macallan x Cirque du Soleil Explore
